What Is It?

Let your health care come to you. Virtual Visits through MDLive offer access to board-certified doctors via phone, web or app. This service allows you to seek treatment for many non-urgent health and behavioral concerns without having to visit a physical location.

Behavioral Health with MDLive

Virtual Visits through MDLive also offer you a great option for seeking help with anxiety, depression, sleep disorders or other behavioral health concerns. Board-certified doctors are available 24/7, allowing you to speak with someone immediately or schedule an appointment based on your availability. 

Who Can Use This Tool?

All US employees and their dependents who are enrolled in a BJ Services medical plan are eligible to utilize MDLive Virtual Visits. Virtual Visits are subject to a copay/coinsurance based on your medical plan option.

When Should I Use This Tool?

Utilize Virtual Visits to receive care for many non-urgent conditions such as:

  • Allergies
  • Asthma
  • Nausea
  • Sinus infections
  • Headaches
  • Any other non-urgent condition

You can even receive many common prescriptions without exposing yourself or dependents to additional risk by visiting an on-site provider.

How Do I Get Started?

  • Call 1-888-676-4204
  • Visit mdlive.com/bcbsil
  • Download the MDLIVE app (allows video chat)
  • Text BCBSIL to 635483
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Your Rights

This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.

Team BJ Help Line
Have a general question and not sure who to ask? Contact the Team BJ Help Line at 1-844-9BJ-TEAM (1-844-925-8326).

You can also download the Benefits Vendor Contact List.
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