
What Is It?
Accolade is your first stop for benefits-related and health-related questions and support. Your personal Accolade Health Assistant is your healthcare concierge, offering you support from benefits enrollment through care utilization and all the way to managing claims and bills.
When Should I Use This Tool?
When you have a healthcare-related question or concern, call your Accolade Assistant. They can help you with:
- Understanding your coverage including identifying which benefits are right for you and your family.
- Managing healthcare bills and insurance claims.
- Finding care providers and coordinating care between providers.
- Guidance on treatment plans.
- And anything else related to your benefits and maintaining your health!
How Do I Get Started?
- Call 1-844-287-3869
- Text Q36N to 67793
- Download the Accolade, Inc. mobile app
- Log on at www.member.accolade.com